When you choose to purchase a DR machine, you know that you are investing in a quality piece of equipment that will last you for years and years. Heck, there are DR Trimmer Mowers from the 1980’s that are still running strong. (Field and Brush Mowers, too!) We have a great two year warranty that comes standard with each machine. This protection covers manufacturer’s defects on the machine minus wearable parts such as things that should be replaced as a part of your regular maintenance (oil changes, belt replacements, et cetera). What is amazing about our warranty is that it pays for:
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Replacement parts. We work to keep most parts available for our older models as well as the latest models.
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Shipping on the parts. We’ll ship them to the service center in your area, or directly to you if you prefer to do the work yourself.
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Labor costs to do the work. They average about $75 per hour across the US.
What is equally amazing is that we offer additional coverage through our Extended Warranty program. This is a great way to get the added security and peace of mind that extended coverage will bring you. We offer 1, 2, and 3 years of additional coverage. That means you could have up to a total of 5 years of protection on your investment at a very affordable price. If you choose to upgrade your standard warranty for the 3 year extended today, you would have coverage out to 2018…that’s an incredible window of protection.
If your machine develops a problem within your warranty period, the first thing we recommend that you do is contact our helpful tech department at 1-800-687-6575. They would troubleshoot the issue and then send you to a local service center near you to have the work done. We have warranty service centers all over the US, so there’s sure to be one in your area. We’ll make sure they get the parts they need to work on your machine.
Service centers often charge upwards of $75 per hour for their labor (and as much as $125 in some parts of the country), so most customers find that with just one service center visit, they’ve made up the cost of the extended warranty. And since you are investing in a high-quality DR machine, the best way to minimize your repair costs is to extend your warranty and enjoy the peace of mind of knowing that if there is a defect, DR’s got you covered!
You can purchase an extended warranty any time before your 2-year warranty expires. Give us a call at 1-800-687-6575 for more information or check out our extended warranties online.